Privacy policy
How we process the personal data of guests and people who contact us (GDPR).
Data controller: wiget studio Mirosław Stefaniak, ul. Królowej Jadwigi 293, 30-234 Kraków, Poland, tax ID (NIP) 7361669024. Data enquiries: kontakt@giewontview.pl, phone +48 500 146 914.
Effective from: October 2026.
1. What data we process
- Contact form and email: name, email address, phone, stay dates, number of guests and your message.
- Bookings: data entered in the booking engine (name, contact details, dates, number of guests, payment status).
- Your stay: data needed to collect the local tourist fee and issue a receipt or invoice.
- Website use: technical data (IP address, browser type) and, only with your consent, statistics from Google Analytics.
2. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Answering enquiries | Art. 6(1)(b) and (f) GDPR (pre-contract steps, legitimate interest) |
| Handling your booking and stay | Art. 6(1)(b) GDPR (contract) |
| Accounting, tax and the local fee | Art. 6(1)(c) GDPR (legal obligation) |
| Establishing or defending claims | Art. 6(1)(f) GDPR (legitimate interest) |
| Website statistics | Art. 6(1)(a) GDPR (consent, which you may withdraw at any time) |
3. Recipients
Data may be shared with providers who work for us: the provider of our online booking system, the Przelewy24 payment operator, our hosting and email providers, our accountants and, with your consent, Google Ireland Ltd (Google Analytics). If you book via Booking.com or Airbnb, those platforms are separate controllers of your data.
4. Transfers outside the EEA
Google may process data in the USA, based on the European Commission’s EU-US Data Privacy Framework decision or standard contractual clauses.
5. How long we keep data
- Enquiries: up to 12 months after the conversation ends.
- Bookings and accounting records: for the period required by tax law, generally 5 years from the end of the tax year.
- Data needed for claims: until the claims expire.
- Analytics cookies: up to 14 months or until you withdraw consent.
6. Your rights
You have the right to access, rectify and erase your data, to restrict processing, to data portability, to object to processing based on legitimate interest, and to withdraw consent at any time without affecting earlier processing. To exercise them, write to kontakt@giewontview.pl.
7. Complaints
You may lodge a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, Poland.
8. Voluntary data
Providing data is voluntary, but without it we cannot answer your enquiry or accept your booking. We do not use automated decision-making or profiling.
9. Cookies
See the cookie policy.